We understand how stressful it is to decide to have your child seen by a doctor outside your home during these unprecedented times. Listed below are the steps we are taking to protect your families and ours.
Sanitized every night and throughout the day
We are taking extra precaution by sanitizing our office every night, after completion of well visits, and in between each sick visit.
Well visits in the morning
We only accept well visits in the morning. This way you know you and your healthy child are coming into a clean, sanitized office. It is very important that children coming in for a Well Child Visit are truly well. No fever, cough, runny nose, congestion, vomiting or diarrhea. If your child is sick please call to cancel the appointment ahead of time. You can also call the office if you need medical advice.
Sick Visits in the afternoon
As mentioned above, sick visits are only being taken in the afternoon, and only after well-visits are complete. Offices, exam rooms, and surfaces are thoroughly sanitized. There will be no waiting for sick visits.
One patient at a time
We are taking one patient at a time to ensure no contact between patients.
When you arrive you’ll be taken right to an exam room.
Don’t arrive too early or late
Please don’t be too early or late – if you are, call before coming into the office to ensure no other patients are there.
1 adult with 1 child
We are permitting only one adult to accompany one patient.
Temperature is taken before entering our office
Every person’s temperature will be taken before entering into our office. This includes patients, parents, and staff.
Tele-medicine is available
We also offer tele-medicine as an option in some instances, call the office 716.646.5188.
We are doing this to allow for the continuous delivery of preventive care, administer immunizations in a timely manner and minimize possible exposure to COVID-19 Coronavirus infection. We also request that only one healthy adult accompany the child to the appointment and one child per visit.
We realize these restrictions in scheduling may be difficult for some families, however we must do everything we can to limit exposure to illness and protect all our Village Pediatrics patients and staff.
Please understand this is a very fluid situation and subject to change. We will continue to communicate through our Facebook page.
Do You Have Questions About an At-Home COVID Rapid Test?
We are currently inundated with questions regarding at-home COVID tests. Before you call us, please review below to see if we have answered your question(s):
If You Tested Your Child at Home and the Results are POSITIVE
Your child has COVID-19. A PCR test is not needed. Quarantine your child for at least 5 days. Report the results to the Erie County Health Department here: http://www3.erie.gov/covid/form/form-to-report-a-positive-covid-
If Your Child’s Test was NEGATIVE but has Symptoms
Give your child a PCR test. You must quarantine your child until you receive a result. These results could take 4-5 days to return. PCR testing appointments are limited and we cannot make them for you.
If Your Child Needs a PCR Test
We offer PCR tests, but appointment slots are limited. If you need a PCR test elsewhere, MEDLAB, KSL, many local pharmacies in Erie County have sites available for testing. If you’re not sure where to go, use Google Search. PCR results will come directly to you, please do not call our office looking for them. Once you receive the results, forward them to our office.
If Your Child Does Not Have Any Symptoms or the Symptoms are Improving and is Fever-Free
They may leave the house after 5 days if wearing a well-fitted mask. Check with your child’s school as some schools are requiring children to remain out for the entire 10 days from the onset of symptoms or a positive test result. Your child will probably require a return to school visit 10 or more days from the onset of the illness to return to gym or sports.